You have just logged in to the website Www.babelmdina.ma of the Company Group Babel Morocco s.a.r.l.
You must carefully read the following provisions as they constitute a contract establishing the general conditions of the products and services in the electronic catalog (or store) of the Company Group Babel Morocco s.a.r.l.
The "click" you will make after filling out your order form constitutes validation of your order and will be considered an irrevocable acceptance of these general conditions.
As a result, you can only order products or services if you accept the conditions outlined below.
The following general terms and conditions govern all transactions established on the Group Babel Morocco s.a.r.l. web catalog. Any order placed on this site assumes the customer's unconditional and irrevocable acceptance of these conditions.
The present contract is a distance contract that defines the rights and obligations of the parties in the context of the sale of the products of the company Group Babel Morocco s.a.r.l., on the Internet, through the e-platform. Www.babelmdina.ma is a service and a trademark registered by Group Babel Morocco s.a.r.l.
In the contract, each of the expressions mentioned below will be understood in the sense of its definition, namely:
· "Distance contract": any contract concerning goods or services between the Company Group Babel Morocco s.a.r.l and a Consumer in the context of a sales or service provision system organized by the Company Group Babel Morocco s.a.r.l, which, for this contract, exclusively uses the Internet network until the conclusion of the contract, including the conclusion of the contract itself.
· "Consumer": any individual who, in this contract, acts for purposes not related to their professional activity.
· "Order form": a document indicating the characteristics of the products ordered by the Consumer and which must be signed by him with a "double click" to commit.
· "Order": an act by which the Consumer agrees to purchase the Products and the Company Group Babel Morocco s.a.r.l agrees to deliver.
All products in the catalog are sold until stocks run out.
The company Group Babel Morocco s.a.r.l reserves the right to remove an item from the catalog without notice, and cannot be held liable to compensate or cancel an order due to the impossibility of using the product purchased for a reason of incompatibility with the equipment already owned by the buyer.
Placing an order
After finding the product(s) that interest you, click on the "order" button, and the product is then added to your order form. You can modify your order form at any time and you can return to the catalog by clicking on "continue shopping".
When you have finished shopping, validate your order by clicking on the "pay" order button.
In case of error on your part, at the time of entering your information on the order form, we advise you to send us a cancellation request by email within 24 hours;
the cancellation of the order by Group Babel Morocco s.a.r.l, we will not be able to process your request if it exceeds this deadline.
The prices of the products sold by Group Babel Morocco s.a.r.l are indicated in Moroccan dirhams all taxes included. These prices are valid except in case of obvious error. In case of an obvious error on the price of the product, Group Babel Morocco s.a.r.l will inform the customer as soon as possible and will offer the customer the possibility to purchase the product at the correct price or to cancel the order.
Payment for the products is made online by credit card or through a secure payment platform. Payment by credit card is made through a secure platform and is subject to the conditions of use of the card issuer. The customer guarantees Group Babel Morocco s.a.r.l that he/she has the necessary authorization to use the chosen payment method.
Delivery of the products is made to the address indicated by the customer on the order form. Group Babel Morocco s.a.r.l cannot be held responsible for any errors or consequences in the delivery due to the incorrect indication of the delivery address by the customer.
Right of withdrawal
The customer has a period of 14 clear days from the date of receipt of the product to exercise his right of withdrawal without having to justify his decision or pay any penalty. To exercise this right, the customer must inform Group Babel Morocco s.a.r.l by email or by mail.
The products offered by Group Babel Morocco s.a.r.l are in compliance with the legislation of Morocco. Group Babel Morocco s.a.r.l cannot be held responsible for the non-compliance of the products with the legislation of the country of delivery.
The brands, illustrations, images, logos, and texts on the Group Babel Morocco s.a.r.l site are protected by Moroccan and international laws on intellectual property. Any reproduction, representation, use or modification, by any means and on any support, of all or part of the site, of all or part of the elements it contains, without the express authorization of Group Babel Morocco s.a.r.l, is strictly prohibited and may result in civil and/or criminal proceedings.
The personal data collected on the Group Babel Morocco s.a.r.l site is subject to processing for the purpose of managing customer orders, as well as for commercial prospection. This data is kept for the time necessary for the management of the customer relationship and prospection and is intended for Group Babel Morocco s.a.r.l. The customer has the right to access, rectify and delete their personal data.
All products sold in the catalog are guaranteed against manufacturing defects and material defects. The duration of this warranty is at least one year (from the invoice date). In case of returned material that is found not to be defective, transportation and handling fees may be charged to the customer. This warranty does not cover damages resulting from accidents, improper use, or negligence.
Evidence of transactions paid by credit card
The data recorded by CMI on the Multi-channel payment platform on behalf of Group Babel Morocco s.a.r.l. constitutes proof of all transactions between you and the Company Group Babel Morocco s.a.r.l.
Group Babel Morocco s.a.r.l. is only obligated to fulfill its obligations to the extent that no force majeure event impedes them.